WARRANTIES
At BES, we stand behind the quality and durability of our products, offering a comprehensive warranty to ensure peace of mind for our customers. Our standard limited warranty covers a range of aspects including aluminum frames, sealants, laminated glass, hardware, and finishes. With terms ranging from one to ten years, depending on the component, we guarantee our products to be free from defects in material and workmanship, provided they are properly installed, maintained, and used under normal conditions.
When you purchase directly from BES, you gain the advantage of direct access to our manufacturing expertise and support. Our window manufacturing plant, located in Miami, ensures that any unforeseen issues during installation can be promptly addressed locally. By eliminating intermediaries, we streamline communication and ensure that any warranty claims or service needs are handled efficiently and effectively. Plus, buying direct allows us to offer competitive pricing without compromising on quality, giving you the best value for your investment.
Areas of Expertise
At BES, we stand behind the quality and durability of our window and door products. Our comprehensive warranty coverage provides peace of mind to our customers, ensuring that they receive reliable and long-lasting solutions for their architectural needs. From aluminum frames to hardware components, each aspect of our products is backed by industry-leading warranties, demonstrating our commitment to excellence and customer satisfaction.
The BES warranty covers various aspects of our window and door products, including aluminum frames, hardware, finishes, and seals. It ensures protection against defects in materials and workmanship, providing customers with peace of mind regarding product performance and longevity.
The duration of the warranty period varies depending on the component of the product. Typically, BES offers different warranty periods for aluminum frames, hardware, finishes, and other components, ranging from one year to several years. Customers can refer to their product documentation or contact BES for specific warranty information.
To file a warranty claim with BES, customers should contact our customer service team and provide details about the issue they are experiencing with the product. Our representatives will guide them through the necessary steps for submitting a claim, which may include providing proof of purchase, documentation of the issue, and other relevant information.
While BES strives to provide comprehensive warranty coverage, there may be certain exclusions or limitations outlined in the warranty terms and conditions. These could include damages resulting from improper installation, misuse, neglect, or acts of nature. Customers are encouraged to review the warranty documentation carefully to understand any exclusions or limitations that may apply.
